FAQ

No, but we thoroughly recommend one as it makes the process a lot less labour intensive! The product has been designed with the aim of using an ice cream machine. 

Each box contains enough ingredients to fill 3 x 500ml tubs. That’s 1.5 litres in total!

Your Brozen Box comes with a set of instructions to assist you with your gelato making! It’s super simple. 

We send our boxes out in the second week of each month so you should recieve your box by the middle of the month!

We deliver to the whole of the UK using Royal Mail.

We don’t charge for shipping within the UK!

We’d miss you but it’s super easy. Simply log into your account > membership settings > cancel subscription.

If you come across a problem with your Brozen Box, please don’t hesitate to get in touch via our Contact Us page which you can find here.

When you are set up on a subscription, you will be billed monthly on the same date for your box. With our gifting option, you can send a box to a loved one or friend for one, three, six or twelve months, as a one off payment! Once their subscription has run out, you will not be billed again.

We also have the Brozen Box Pantry! All boxes will be available here for a one off purchase after being made available to Brozen Box subscribers. You can access the pantry here.

Don’t panic! If your box hasn’t arrived within a week of receiving your dispatch email, please do get in touch here and we will look in to this.

If your question has not been answered here, please feel free to contact us below! We would love to help you out.