Terms of Service

Please read these terms of service (“terms”, “terms of service”) carefully before using [website] website (the “service”) operated by Brozen Box (“us”, ‘we”, “our”).

Conditions of Use

We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.  We (Brozen Box) have the right to change these Terms and Conditions at any time throughout the running of this business. The revised version will be posted online. You will be bound by the revised agreement if you continue to use our services after these terms and conditions are changed. 

Privacy Policy

Before you continue using our website we advise you to read our privacy policy [link to privacy policy] regarding our user data collection. It will help you better understand our practices.

User status 

By making an order through our website, you confirm that:

  • You are aged 18 or over

  • You are legally capable of entering into a binding contract

  • You are a resident of one of our serviced countries 

  • You are accessing our site from that country 

Purchase contract 

All uses of this website and purchases are governed by these terms and conditions.

By subscribing to Brozen Box you are agreeing to pay recurring periodic subscriptions for an indefinite time until deactivated by you or us, on the subscription terms set out in the application form you have completed on our Website. You may deactivate this subscription in your account area at any time. Payment will be taken on the 7th of each month. Your subscription must be cancelled before this date to warrant full cancellation and account deactivation. 

We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision. Such reasons may include (but not limited to) suspicion of fraud.


Delivery and availability 

Free UK delivery is defined as delivery to all UK mainland addresses. 

Delivery will be completed when we, or our specified delivery company, complete delivery to your address following delivery instructions given by you, the customer. 

Brozen Box reserves the right to change the delivery date with prior notice. 

If a product arrives damaged, and this is not flagged up by our delivery driver, it is at our complete discretion to to offer a refund or other compensation. We do not accept liability if the product is deemed safe and intact by the delivery driver. 

Any address changes must be updated within your account area. 


Payment collection and price 

Payment is collected within our website via Stripe. 

We reserve the right to suspend or terminate your subscription if there is an outstanding balance on your account. 

All current prices are inclusive of VAT in regard to the rates at this current time, and are correct for the time of you entering your information. 


Refunds policy

If you are unhappy with your Brozen Box for a satisfactory reason such as: missing ingredients or components, the box did not arrive, the box was damaged, an appropriate refund will be offered at our complete discretion. It must be proved that the Brozen Box was not supplied as it should have been, and that you have been charged. 



Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Brozen Box and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Brozen Box, with copyright authorship for this compilation by Brozen Box.



The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.


Applicable Law

By visiting this website, you agree that the laws of the UK, without regard to principles of conflict laws, will govern these terms of service, or any dispute of any sort that might come between Brozen Box and you, or its business partners and associates.



Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by the court and you consent to exclusive jurisdiction and venue of such courts.


Comments, Reviews, and Emails

Visitors may post content as long as it is not obscene, illegal, defamatory, threatening, infringing of intellectual property rights, invasive of privacy or injurious in any other way to third parties. Content has to be free of software viruses, political campaign, and commercial solicitation.

We reserve all rights (but not the obligation) to remove and/or edit such content. When you post your content, you grant [name] non-exclusive, royalty-free and irrevocable right to use, reproduce, publish, modify such content throughout the world in any media.


License and Site Access

We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.


User Account

If you are an owner of an account on this website, you are solely responsible for maintaining the confidentiality of your private user details (username and password). You are responsible for all activities that occur under your account or password.

We reserve all rights to terminate accounts, edit or remove content and cancel orders in their sole discretion.


Vouchers and discounts 


Vouchers and discounts cannot be used in conjunction with one another. Users may not create multiple accounts in order to obtain initial sign up offers, discounts or vouchers. This goes against our company policy. 
Introductory offers may only be used on a one per household basis.
Valid payment details must be provided in order to redeem a valid offer or discount.
Vouchers may not be copied, reproduced, distributed or sold at any time.  
We reserve the right to deactivate or withdraw any voucher at any time. 
We reserve the right to exclude specific products from voucher code entitlement. 
Any vouchers applied will only be applicable to the overall cost of your subscription, not as a reduction off the monthly charge. 
Vouchers may not be redeemed through any other website or method of communication, other than those by Brozen Box. 
After any initial introductory first month offer, you will be charged full price for the remainder of your subscription. 
We reserve the right to reject vouchers at any time, for example if suspected of fraud.




If you have any complaints, please get in contact via the ‘Contact Us’ form on our website. 




Brozen Box referral programme: Terms of Service


Brozen Box offers the opportunity for customers to refer friends and family via a referral programme, offered on the website (https://brozenbox.com/). 


Binding agreement. By participating in the referral programme, you are bound by these terms and conditions and your involvement in this programme indicates your agreement. These terms are incorporated in and part of the company’s Terms of Service, available here (X) in the UK. 


Privacy. The personal information collected, used and processed as part of the Brozen Box referral programme will be used in accordance with the company’s privacy policy, which can be found here (X) in the UK. 


Eligibility. You must be over the age of 18 to take part in the Brozen Box referral programme. You must also have an active Brozen Box subscription with a UK shipping address


How the programme works. You can follow on screen instructions as a member of Brozen Box and create a unique referral code to distribute to friends, colleagues and family members, or anyone you personally know. Social media may also be used to distribute your referral link, but adequate information must be given to note followers of your affiliation with Brozen Box, and the monetary reward associated with the link. Users may refer to an unlimited amount of customers, but rewards change (see: Rewards). Once a user refers a friend or family member, they become a ‘referrer’, and the new customer becomes a ‘referee’. The unique referral link allows both the referrer and referee to receive the reward advertised, as applicable. Referred friends must complete a purchase for the reward to be validated.


Restrictions. Referrers may not refer themselves and create fictitious accounts with Brozen Box. Users may not utilise the programme to violate the law, infringe, or violate any third party rights in a manner that is considered harmful, hateful, illegal or harassing. Additionally, users may not use any bot or device to receive benefit in the programme. We have the right to remove the referral code from a user’s account if we believe they aren’t abiding with these terms.


Rewards. By making a valid referral, you and the referee will both receive a reward. After you refer (‘the referrer’) 5 new customers, not repeating customers, you will earn 20% off Brozen Box for life. Other rewards may be considered on a user by user basis for high performing referrers at our complete discretion.


Liability. By participating in the Program, you agree to indemnify, defend, and hold harmless Brozen Box and affiliates, and their attorneys, insurers, independent contractors, providers, successors and assigns (the “Indemnified Parties”) from and against any and all liabilities incurred in connection with (i) your use or inability to use the Brozen Box Platform or perform tasks, or (ii) your breach or violation of this agreement; (iii) your violation of any law, or the rights of any user or third party. Brozen Box reserves the right, in its own sole discretion, to assume the exclusive defense and control at its own expense of any matter otherwise subject to your indemnification. You will not, in any event, settle any claim or matter without the prior written consent of Brozen Box. 


Right to cancel, terminate or modify. Brozen Box holds the right to cancel, terminate or modify your referral programme membership if you do not comply with the above terms and conditions.